IGEL Weekly: Island and IGEL Redefine the Enterprise Endpoint

There are many exciting announcements that are happening at this year’s annual IGEL DISRUPT event in Munich, one of which was the addition of the Island Enterprise Browser to the IGEL App Portal. In case you missed it, here is everything you need to know about the partnership between IGEL and Island and what it means for end-user computing. 

IGEL’s partnership with Island offers a uniquely agile workspace with unmatched security and optimized workflows. Here are six key benefits users will experience: 

• Zero trust access for applications to protect data 
• Frictionless onboarding and administration 
• Easy app installation and updates 
• Familiar browser interface options 
• Increased enterprise performance 
• Reduced power consumption 

Adding the Island Enterprise Browser offers a secure alternative to desktop virtualization for organizations already using IGEL OS. When paired with the Island Enterprise Browser, IGEL’s Preventative Security Model is a proven solution that provides simplified endpoint management and a familiar browsing experience.  

Host: Andy Whiteside
Co-host: Chris Feeney

Transcript

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Chris Feeney: I'm not New Britain.

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Andy Whiteside: Hello, everyone! Welcome to Episode 99 of Igel weekly. I'm your host, Andy Whiteside. I've got Chris Feeney with me. Chris. Can you believe we're almost at 100.

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Chris Feeney: I'm excited, man. We need to come up with a opening jingle, right? Or some kind of entrance like walk on music for the 100th episode.

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Chris Feeney: That would be amazing. But.

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Andy Whiteside: I don't know if you listen to all my other podcasts, not integra is integra is a company. We do intro music,

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Andy Whiteside: but all mine are. Just jump in and go for it. And then I for a brief moment I have a moment of thinking. Well, we need to really dress this thing up a little bit. And then we get into the content. What I call content with context and the content is so good in these podcasts that

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Andy Whiteside: I forget about needing intro music. And we just move on. You got a lot of podcasts out there with bad content. But they got good intro music, I'm like, well, that's.

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Chris Feeney: Absolutely. We will not have bad intro music if we if we implement it. But but we do have great content for today that up.

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Andy Whiteside: Hey? You we've we've missed a couple of weeks. I think you guys have been busy over there. You wanna give us a little little recap of what's been going on, and and why you've been so busy.

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Chris Feeney: Yeah, so yeah, we we

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Chris Feeney: a lot has been happening both on the product. Updates front, we had similar to earlier this year we had the the disrupt in Miami. We had the disrupt in Munich and mid September, and then we've had a few of the road shows here in the in the in the United States market. For what we're calling the Igel now, and next so disrupt is now

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Chris Feeney: going to be transitioning to what we call now and next. And we've had a number of those sort of one day events around the country. So a lot's been going on at the same time in parallel, we've been announcing quite a bit. So there's definitely new blog content out there which we'll be picking, and we got plenty to choose from, and and more to come.

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Chris Feeney: But a lot's been going on internally. I haven't really announced this on Linkedin. And I've actually changed roles within the company I'm I'm moving into officially, a product marketing role.

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Chris Feeney: I've been doing a product management component of that with the Imprivada agent we're building. But more officially, I'll be

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Chris Feeney: doing a lot of the product marketing components here tied to the vertical solutions. Aspect of of where we're focusing our our attention right? So the healthcare, manufacturing

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Chris Feeney: financial services retail and federal government that type of thing. So those are the key areas, not not to exclude education. We do have some for that, too. But

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Chris Feeney: A lot of it is like you, you partner, with a lot of companies we do as well. And today we're gonna talk about one company that is hot

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Chris Feeney: as pancakes off the Waffle iron, whatever it is.

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Andy Whiteside: You know, I'm gonna I'm gonna twist what you said, though. So our blog today the title of is Island

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Andy Whiteside: Island, Browser Island, and Igel Redefine the enterprise endpoint. I'm gonna take a little credit real quick. This is written by James Millington from September 17th of this year. I'm gonna

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Andy Whiteside: I'm going to briefly state this, and I swear it's true.

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Andy Whiteside: I'm the person that introduced Igel and Island to each other a year and a half 2 years ago.

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Andy Whiteside: That's a guaranteed thing, I said. Island, are you working with Igel Igel? Are you working with Island here? Y'all need to go get get together in the Igel ready program.

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Andy Whiteside: So, having said that this this topic, not not island specifically, but island, yes, but this topic

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Andy Whiteside: is extremely important to me.

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Andy Whiteside: As a consumer of the technology as well as somebody who's trying to help customers figure it out.

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Andy Whiteside: And I have been, fortunately, and this is a little pitch for my own internal folks listening. Fortunately I've been on a couple of customer meetings lately.

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Andy Whiteside: not nearly enough this year. I don't go on nearly enough customer meetings, but a couple of customer meetings lately, and they are very confused around

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Andy Whiteside: published apps.

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Andy Whiteside: server desktops. Vdi desktops enterprise managed browsers sas versus legacy x. 86, deliver versus deploy stream versus presents. And I could just go on and on about those different technologies and concepts. It is a very

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Andy Whiteside: It is a very appropriate topic to be covering over and over again. I literally stood in front of a group of clients I don't know a month ago now and explained the enterprise browser concept.

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Andy Whiteside: You know the island solution, the citrix solution, the other companies that come are coming out with solutions, and at the end some guy raised his hand

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Andy Whiteside: to recap the whole thing for the audience, and what he described was publishing a browser in Citrix, and giving access to a web app through a published browser in Citrix. And I said, That's absolutely correct. In 1999,

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Andy Whiteside: it's 2024, and that is absolutely wrong.

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Andy Whiteside: And I kind of, you know, was a little frustrated because I just spent

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Andy Whiteside: 1520 min explaining modern day browser enterprise, browser technologies and secure private access technologies, and in his head he translated that to publishing a browser in Citrix, like so many people, did so successfully

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Andy Whiteside: for so many years, and and a lot still do. But that's where that's where this conversation today is super relevant.

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Chris Feeney: Yeah, it. It's interesting. So kudos to introducing us

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Chris Feeney: to Island. There's a lot that's happened really, since then. If you went to Miami for the listeners here island was a platinum sponsor top level sponsor, you know, and and if we only got introduced a year or so ago, whatever it was.

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Chris Feeney: That's amazing. And they've also been sponsoring these now and next events. So there is a ton of momentum going on

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Chris Feeney: and as customers begin to look at and examine sort of their strategy. We've we've talked

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Chris Feeney: many times over about digital Workspace

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Chris Feeney: strategy. You know. You you obviously lead with that and a lot of the conversations. But now we're starting to see successful

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Chris Feeney: proof of concepts, if you will, that are now moving into production purchases. And and they're not talking like a hundred users. And and they're talking thousands of users taking advantage of switching to this island Browser approach.

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Chris Feeney: So we're very excited about the partnership and and the the future. There.

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Andy Whiteside: Chris, let me do a couple of things on you real quick. Number one. This integral commercial. If you're working with an island partner, or in this case. And Igel, partner, and they're not bringing solutions like this. Conversations like this proactively to you and advising you. Then you might be working with the wrong partner you mentioned. Miami. Right? You're talking about your your Igel conference you guys had in the Miami area a couple of almost a year ago, 6 months ago, 8 months ago, now.

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Chris Feeney: Yeah, it was given a number of conferences. Yeah, it was back early this year, and early May, essentially. And and we'll do it again. We've already announced it. We'll do it again in late March, in Miami, at the Fontainebleau Hotel.

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Andy Whiteside: The reason. The reason I asked the question. I did, because if you didn't go to the one in this past year

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Andy Whiteside: and your partner you currently work with around Citrix, around Island, around Vmware, around Omnessa, around Nutanix, around. Igel didn't help you get there by maybe funding a free pass or a discounted pass, and they're not helping you next year. Get there. Another reason to work with integra. It's a big point of pride for me. If you're listening to this, and you're not

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Andy Whiteside: getting help getting to these conferences. You know this particular now and next from Igel and others. Then maybe you should consider working with us, or maybe take this offer and take it to your existing partner and ask them to step up for you.

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Chris Feeney: Yeah, no. You guys have done a great job of that. For certainly our our conference. But but more than that, really many of the ones that you guys sponsor. But

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Chris Feeney: there is a ton of stuff that's shared content wise, but we call it now. So the the now and then, of course, the future, the next right? What's coming? And so

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Chris Feeney: what we're talking about today is a now this is available. Now, kind of thing. And we've got some we're starting to see some successful customers begin to roll out and and we're capturing sort of where their stories are there, and and why they chose to go in the in the route of the island. Browser, for example. So

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Chris Feeney: would certainly love to get your perspective on the use of Bra, the browser, since you, I believe, are using it internally correct.

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Andy Whiteside: Well, we we are. I'm gonna I'm gonna hit you with 2 topics. The 1st topic is Chris

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Andy Whiteside: in the enterprise.

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Andy Whiteside: in commercial segments in mid market in Smb.

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Andy Whiteside: What browser do you think?

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Andy Whiteside: What browser do you think most organizations use today?

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Chris Feeney: Without knowing the numbers. It's either gonna be edge

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Chris Feeney: or chrome.

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Andy Whiteside: So it's going to be the consumer version

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Andy Whiteside: of chromium, which will be Google Chrome or Microsoft edge. Right.

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Chris Feeney: Correct.

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Andy Whiteside: What those same people that are using that on their work computer, what do they use on their personal computer.

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Chris Feeney: Probably the same.

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Andy Whiteside: How much sense does that make.

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Chris Feeney: It makes. So interestingly, right from a consumer perspective, right? They're generally going to log into the browser with an account that has all their shortcuts or favorites and all that other stuff to kinda keep it consistent.

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Chris Feeney: The problem is.

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Chris Feeney: it's not

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Chris Feeney: managed.

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Chris Feeney: It's it's.

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Andy Whiteside: Let me read, let me restate my question from a security perspective. How much sense does that make.

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Chris Feeney: Very little, because.

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Andy Whiteside: Very, none, very, very little, as in none. So why do we use a consumer browser in in our corporate enterprise lives or corporate lives.

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Andy Whiteside: I mean, it makes sense. Maybe we use it in our commercial life, sure.

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Andy Whiteside: But how we this has gone on. This madness has gone on for way, way, way, too long.

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Andy Whiteside: The other topic I'll give you leading into this. And then we'll jump into the the blog. I mean the podcast more. I'm sorry the blog a little more seriously here, and actually cover the actual content. But the the other part is that my comment a while ago, around how successful people have been

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Andy Whiteside: using Citrix

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Andy Whiteside: to publish a virtual app, to publish a virtual desktop of some type, or to publish the application in question here, which is a browser where we could get our hands around the security of it, and we could optimize the delivery of it

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Andy Whiteside: has to some degree retarded.

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Andy Whiteside: How fast

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Andy Whiteside: this takes off.

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Andy Whiteside: because we had an answer for so long.

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Andy Whiteside: There wasn't the long term answer. It wasn't the answer that most people are going to go to. In the long run a secure, managed

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Andy Whiteside: private access enabled multi-factor single sign-on enabled Browser.

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Andy Whiteside: If the world of applications evolves.

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Andy Whiteside: evolves.

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Andy Whiteside: and had it evolved faster

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Andy Whiteside: the concept of just using a lightweight.

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Andy Whiteside: manageable, securable

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Andy Whiteside: access. Granting

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Andy Whiteside: Browser

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Andy Whiteside: would more rapidly overtake

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Andy Whiteside: your presented workloads like presented apps and presented desktops. What a lot of people call streamed. It's really not streamed is presented.

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Andy Whiteside: Had the applications gone along faster, this would have taken off quicker.

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Andy Whiteside: and it's still the applications that are holding us back. But there's absolutely no doubt

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Andy Whiteside: this thing has picked up steam. The concept of Sas, you know, sas applications.

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Andy Whiteside: and the browser is truly the future of most application delivery, and we can't do it in the complicated way that that the other players have done it through presenting it through a published app or something.

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Andy Whiteside: And we need to take advantage of the endpoint resources like

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Andy Whiteside: Igel. So Igel, plus an enterprise. Browser creates a very capable solution. That's also very securable. Simultaneously.

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Chris Feeney: Yeah, I I think what's interesting is that having sat through a number of presentations from Island

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Chris Feeney: one of the things they throw up. There is the most widely used application in

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Chris Feeney: corporate America. I'll just go with enterprise

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Chris Feeney: is the browser.

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Chris Feeney: and then, of course, they go into some of the challenges with that.

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Chris Feeney: as you're kind of outlining right, some of the security and manageability that type of thing. But I never really thought about like you're right. I mean.

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Andy Whiteside: I'm gonna push back on that one super quick. The most widely used application in corporate America is windows.

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Andy Whiteside: Aka explore dot exe.

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Andy Whiteside: The second, most widely used is the browser. If we can mitigate windows.

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Andy Whiteside: which is a very beautiful, very capable, but unsecurable thing.

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Andy Whiteside: with something that's more securable, like a enterprise managed browser.

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Andy Whiteside: Then, all of a sudden, we don't need windows anymore.

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Andy Whiteside: Tada. I joke.

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Chris Feeney: Right not worried about securing the OS as much

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Chris Feeney: now, I have a secure OS plus a very secure browser meaning data on the endpoint is 0 to 0. Nada. Right?

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Chris Feeney: It's a it's a it's a great story. And I know you're

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Chris Feeney: Your security focus team has really latched on to island as a tremendous among many other vendors that you work with. But this one certainly. I I didn't really know about them at the beginning of the year. And then I started learning more about

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Chris Feeney: island and what they do, and

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Chris Feeney: really caught my attention. Once I understood. Sort of

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Chris Feeney: you know what's their

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Chris Feeney: what's different about island versus.

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Chris Feeney: you know something else.

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Andy Whiteside: But Chris, most people listen to the podcast. They don't watch it. But I literally just pull up my screen. My production environment.

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Andy Whiteside: which, by the way, if you work with a partner that sells you stuff but doesn't use that stuff. Maybe you got the wrong partner.

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Andy Whiteside: But we use Island. We use Citrix, we use vmware. We use parallels. We use the technology. By the way, we use a lot of these on top of Igel as the endpoint.

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Andy Whiteside: But we definitely use Island. My entire team uses island and you know what the you know what the training curve was to get my team to adopt Island.

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Chris Feeney: Like maybe 5 min.

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Andy Whiteside: I don't. We didn't do anything. We just told him. It's there.

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Andy Whiteside: We're gonna push the download start using this. We're and we literally from our managed systems. We removed chrome

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Andy Whiteside: from our managed systems, and they really didn't have much of a choice. I would love to remove edge. But we don't have that version of windows deployed. But that's.

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Chris Feeney: Number 2.

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Chris Feeney: No, it's it is. I mean, just Barry, was able to show me, you know, when you guys 1st started using it, and and walked us through like

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Chris Feeney: wow. And then he told us some of the things that as you saw on that

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Chris Feeney: but all the different apps you're accessing through the island, browser. So

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Chris Feeney: So bad.

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Andy Whiteside: Chris, I think we've done a really good job covering the intro as to why it's important that we cover it. The next section talks about. What is the island browser? I know we've covered that at a high level. You want to just kind of cover this content real quick, so that we don't miss it.

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Chris Feeney: Yeah, so it's a chromium based browser. As we kind of touched on earlier, there's a lot of chromium based browsers out there edge

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Chris Feeney: chrome. Actually fire not Firefox, but

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Chris Feeney: brave or blaze, or something like that, there's there's a number of them out there. But what's different under underlying the word enterprise. Right? It's strategically

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Chris Feeney: focused for companies, right? And more specifically, to be able to manage that, lock it down. So it comes with a very user friendly interface. As you mentioned, just log in use it. And it's like any browser. But it has a ton of security policies, access controls, data protections, you know, you know. So you got that it basically comes out of this right? Been doing this a long time.

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Chris Feeney: They've married the security components with the user convenience. That's always a bigger challenge. Right? If you're heavy on security user convenience suffers, you know, if it's too convenient, then security suffers. They've figured out and have a product that marries those 2 together so that the user has a great experience. And you're not risking.

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Chris Feeney: you know, as the navy says, you're not giving up the ship if you will, so.

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Andy Whiteside: Yeah.

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Andy Whiteside: 1st couple quick points. The fact that it's chromium based

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Andy Whiteside: it should always it should work right. And the only reason it wouldn't work is, if if your policy is limited, the functionality, and if it's chromium based, it should be easily supportable by the various application vendors, if they're not able to support it rather easily. Then they're probably just being lazy.

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Chris Feeney: Yeah, plus. It's it's from an operating system perspective. It's ubiquitous, right? It can run on windows. Linux.

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Chris Feeney: God

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Chris Feeney: apple. I mean, just you know it can be used across a lot of different platforms that are out there.

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Chris Feeney: and obviously we're very excited about that. As an app on native Igel OS.

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Andy Whiteside: Bye, my daughter's leaving to head off back to college, and.

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Chris Feeney: Oh, hey, yeah, if you need. Yep. See, you, Morgan, have a great time.

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Andy Whiteside: But

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Andy Whiteside: so, Chris, the next section here, talks about, how does it work? And I'm and I'm gonna say this, let me let me scroll through real quick.

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Andy Whiteside: Everything you get getting ready. You're getting ready to cover

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Andy Whiteside: is mostly about security. But I'm going to hit on this fact real quick. We we've got several enterprise browser solutions that we use as integra because we have so many partners we work with. And we definitely want to explore those technologies and make sure they're right for us and right for our clients. Most of what you're going to cover in the next 2 section. The next section is about securing the workloads, but I'm going to give Island a quick plug here. The the performance of their solution

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Andy Whiteside: is really good. In addition to the security benefits, and and the ui is great as well.

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Chris Feeney: Yeah, I'm glad you mentioned that, because last week they were presenting at our Boston event, and one of the things that the lady presenting said, is that because they're able to block out a lot of the phishing ads and all that other junk.

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Chris Feeney: it actually has improved the user experience, the speed that kind of thing, and so

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Chris Feeney: And and so I think she was using it on a consumer kind of level at home. Kind of thing. But but I I you know you've been using it. Certainly.

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Chris Feeney: Curious to see you know what you've noticed in comparison to doing that same thing with another browser. Maybe the built in one.

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Andy Whiteside: I have a super easy statement. I use it by default.

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Andy Whiteside: If it didn't perform well, I'd go back to the other one as long as my it team would let me.

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Chris Feeney: Yeah. And that's that's a mark of great product. If it's if it's easily adoptable and users accept it, then they'll continue using it.

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Chris Feeney: you're not giving them a reason to go back to something that they had before, or feature this or whatever like that, and certainly from a performance perspective. So.

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Andy Whiteside: All right. 1st section here says, changing the narrative on secure access, what are they trying to cover here?

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Andy Whiteside: Okay.

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Chris Feeney: Well, you know, obviously, like most browsers, you know modern browsers, you know, there's an identity component. Right? So you showed earlier. Right. You you log in it says, Good morning, Andy.

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Chris Feeney: And along with that comes the user context, the the what you have access to security controls conditional access. Are you coming from a certain location whatever? You know. So. But it all starts with identity, you know. You're not just.

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Chris Feeney: you know, a a regular browser, generally speaking, that is not unique. Right? So they they kind of can marry that. Here's a friendly user interface. You have to authenticate into it, and that can be certainly username and password. But also, you know, Mfa type solutions get you in. And then

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Chris Feeney: and then, now, okay, what applications do you specifically have access to and also single sign on into a lot of those applications. So you don't have to log in again and again and again. But then the conditional access pieces. Right? You're on a certain device, or your location network whatever private internal

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Chris Feeney: applications. And I love the last statement in that 1st paragraph there, removing the need for a separate VPN, that is one of the things you talk about a lot. I would love to hear

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Chris Feeney: you hit up on that one in terms of generally speaking, you usually say, if you're using a VPN in today's world. You're doing it wrong. Right?

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Chris Feeney: So.

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Andy Whiteside: Which which is 95% of the companies I talk to, and some of them even proudly tell me about their VPN solution.

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Andy Whiteside: And I'll just. I'll stand by the statement if you're using a VPN.

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Andy Whiteside: For anyone other than the systems admins

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Andy Whiteside: to give your Users access to a VPN. If they're using a VPN in 2024. You're doing it wrong.

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Andy Whiteside: I don't know why in the world you would take the risk on opening up such a big.

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Andy Whiteside: big port, big network port with all these that much network access into your environment. No one should be using a VPN in 2024.

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Chris Feeney: Yeah. But I think it's kind of rounding out that that first, st you know.

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Andy Whiteside: Real quick. What? So? This is a rhetorical question. Why should no one be using a VPN right now? The the answer I gave was because it opens up too much of a security gap. The other part is, it's not good for the users

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Andy Whiteside: watching a user go through making a VPN connection just to launch an application. They don't have to do that.

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Chris Feeney: Yeah, no, it's great. I was having this conversation literally yesterday.

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Chris Feeney: Inside the walls. I have a laptop. I use it, and I can connect to my stuff. I go home. I gotta use VPN,

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Chris Feeney: well.

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Chris Feeney: do you have it such that you have to 1st set up the VPN before you can then get to others, you know. And then it kind of

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Chris Feeney: the conversation was like, Yeah, we're actually heading towards. I want to say, Z scaler kinda solution, where

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Chris Feeney: you know controlling that network. But but it's the user experience, right? It it.

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Chris Feeney: And also the unmanaged devices. This is another one, right? Managing corporate level software on an unmanaged device. Is that where you really want to go.

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Chris Feeney: you know, just to give somebody access from some device somewhere else. So Island Browser brings a tremendous then you could technically install it anywhere. But you're managing that specific app on that unmanaged device.

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Chris Feeney: you know.

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Chris Feeney: obviously, with Ijo. We have a managed device. Now we have a managed browser. So it's a great combination. Just give them a secure OS. You don't have to worry about it. In country, out of country, wherever now you have a managed browser that brings that same level of security with tremendous

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Chris Feeney: user convenience.

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Andy Whiteside: Hey, Chris, that's a really good topic, because you you mentioned a minute ago I launched Island, and it said, Hey, good morning, Andy. It didn't ask me for authentication or anything. That's because I'm on a managed endpoint

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Andy Whiteside: and that managed endpoint allows me to have long term access to island and the backend resources. It still challenges me. Occasionally, however, I've got other devices that are not managed, and it is more frequent to ask me for my credentials in island using my, you know, my my cloud hosted my cloud based identity. But it's a different set of rules when it's an unmanaged machine.

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Chris Feeney: Yeah. And and that's nice to know that.

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Chris Feeney: you know, when you implement that type of security.

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Chris Feeney: the user is, hey? Okay? Now I know why this is the case, and it's easy to get through that wall if you will that gate

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Chris Feeney: and then get to where I'm doing right. So it's not like.

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Chris Feeney: Oh, it's so terrible! I I you know I'm getting prompted every single time I click on something right? No, just hey, guys, you're in a new location or on a device that you know, not quite sure about. So I'm gonna put up a

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Chris Feeney: you know, a layer in front of you, just to make sure it's it's kind of the same thing like maybe this is a bad analogy, but you got to pay for a credit card.

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Chris Feeney: It's always nice when somebody flips that credit card over to or ask you for identity, or whatever like that. It's rare to see that these days. But when they look and check the signature right, you know.

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Chris Feeney: Maybe it's not. Maybe in years past it was. But but I had a friend of mine I used to work with. He literally had written on the back. Please ask for Id.

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Chris Feeney: you know, if his credit card got stolen. Now you can just cancel the card if you recognize it's gone. But

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Chris Feeney: but that was one of the things he was using, and

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Chris Feeney: you know.

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Andy Whiteside: And.

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Chris Feeney: I'm thinking they did. But.

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Andy Whiteside: Not to go to that topic too far. But why? We don't have chip and PIN here in the United States. I have no idea.

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Chris Feeney: Yeah, yeah.

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Andy Whiteside: All right. Next section talks about a new approach to data protection. What are they covering there.

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Chris Feeney: Well, again, similar to you know, I gels, you know, story of of, you know. Read only no data on the endpoint other than basically a configuration of the device. All the data you're accessing.

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Chris Feeney: whether you're trying to download a Pdf or a or copy and paste screenshot stuff. I mean, they have a tremendous amount of data protection challenges. Right? You're talking about corporate data or patient data or stuff that gets sold on the black Internet market, if you will, that you're trying to keep, you know, away from, you know, or or certainly, you know, exposing yourself to litigation. And and

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Chris Feeney: you know, lawsuits and stuff like that. So they've got a tremendous amount of what I would say is.

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Chris Feeney: I'll I'll go with user friendly security features right heavy on security

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Chris Feeney: conditionally based in some cases, or on by default type of thing.

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Chris Feeney: But they're all about protecting that data which means you can alright. Now that I know that those protections are in place, I can allow for an unmanaged device to log into the island browser, and

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Chris Feeney: use and and do their work without worrying about data being left on that device or taken away. So

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Chris Feeney: and again with a lot of the

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Chris Feeney: movement of applications to the cloud.

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Chris Feeney: You know, and data accessible from almost anywhere.

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Chris Feeney: With, you have the credentials to do so. And you're not necessarily putting protections in front of that. Yeah, it's a. It's a huge concern. And so I I they have a great solution for that

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Chris Feeney: and again going back to with a user friendly interface.

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Andy Whiteside: Chris, would it would it be fair to say that Eileen be Island being born

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Andy Whiteside: at the time it's born, that it's very cloud 1st oriented.

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Andy Whiteside: and data.

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Chris Feeney: Yeah, 100%.

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Andy Whiteside: Well, and I think just in general browsers, yeah, like browsers all this time have been kind of cloud. First, st they didn't know to call it Cloud. But it's always been about consuming Internet resources. And now, you know, for the past, I don't know. 10 years or so we've it's been stored.

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Chris Feeney: Yeah.

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Andy Whiteside: Cloud first, st and then island, of course, being born in the chromium world at the time has been, has been born, is obviously going to be cloud 1st and just, you know, eliminating the the endpoint operating system in general

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Andy Whiteside: kind of lends itself to that strategy.

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Chris Feeney: So this is a great question. Because you, this is this is sort of what I'm talking about here. So, and we've talked about this before, like you're at a hotel kiosk. Right?

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Chris Feeney: And you have. You have a browser option on this kiosk kind of thing right? You log in to access office.com right. And maybe you got Mfa to get in there right.

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Chris Feeney: if you walk away from that hotel, maybe you were there to kind of print something to a printer before you go to a a meeting, or whatever we've all had that, or maybe a print, your boarding pad, whatever it is right. But you've you've

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Chris Feeney: then, when you leave that machine, one of my concerns, early from a security perspective, is

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Chris Feeney: making sure that if somebody else comes in behind me. They're not be able to get in to my stuff.

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Chris Feeney: and some of these things are designed to kind of clear out the prior breeze. But but you're talking about corporate level stuff could be emails, whatever it is. But you're allowing that to come up on a managed unmanaged device in this case. And so

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Chris Feeney: you know, they they would certainly have a scenario there where? Yeah, that's never not gonna happen.

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Chris Feeney: And

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Chris Feeney: but how many scenarios have been there out there where somebody did not clear it out, or whatever, and somebody comes in behind them. And next thing you know, they open up, and there's.

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Andy Whiteside: Of the hotel kiosk like this, I mean, as you mentioned, it's really it's a managed. It's a very, very highly managed reboots back to a gold image device.

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Andy Whiteside: I walk away from that thing every time going. I wonder who architected this? And I wonder if it really is

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Andy Whiteside: really really gonna remove my data or not. But what if the browser itself natively did that? What if the Igel OS under that browser natively did that which it does versus windows which does the exact opposite unless you take actions? What if they just natively did those types of functions and the browser natively did it, and the OS. Natively did it. I'd walk away from that device going. Yeah, I'm pretty confident that it got handled.

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Chris Feeney: Yeah, that's a great point I'm not. I'm not ever really confident that those kiosk type devices actually have completely cleared out. So I as much as possible try to avoid

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Chris Feeney: even using that to access kind of corporate level data or even personal stuff, for that matter.

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Andy Whiteside: I do it all the time, but I go to a virtual desktop in the process to to give myself reassurance that I don't have to rely on the local endpoint for much.

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Chris Feeney: Yeah, definitely. But we're very much security conscious, I will say this, not naming names or whatever. But I have had colleagues where they didn't necessarily

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Chris Feeney: clear things out. And I had to. Kinda I was watching. I was like, Hey, guys, we need to clear that out before you reboot or just reset the machine, or whatever it is right. Just make sure you don't walk away, and and and not not do that. So.

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Andy Whiteside: Now now add to all that the craziness of 1 5th of the time. The devices is some kind of a you know Patch state where it doesn't. It's got issues where it doesn't boot properly and doesn't work anyway, that's a whole nother. Podcast but this would simplify that a ton too.

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Chris Feeney: Yeah.

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Andy Whiteside: Hey? Alright. So the 3rd section name of it is Island and Igel this where you're bringing it together. Deliver agility, unmatched security, and optimize workflows it's got. I don't know 5 or 6 bullets here. 1st one is 0 trust access for applications to protect.

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Chris Feeney: Yeah. So if you're not familiar with 0 trust, it's a it's a framework.

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Chris Feeney: There's no one product that delivers all the

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Chris Feeney: scenarios under this 0 trust model. But the idea is basically this, you're at a Starbucks or whatever like that. And I don't trust you coming from wherever you are in the world, essentially. And so there's things that are put in place to try to mitigate risk. Right? So I'm gonna try to along the way. Try to identify you and make sure you are who you are. Obviously heavy, heavy, heavy security.

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Chris Feeney: But where do you bring about the ability to actually use that and I'll keep pounding on it because my career seems to have revolved around balancing user convenience with security

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Chris Feeney: going back at this point 20 some odd years. And so bringing these 2 together. Obviously, I gel, you know.

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Chris Feeney: on the device eliminates a bunch of endpoint attack service in the nineties. Right? 95%

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Chris Feeney: now

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Chris Feeney: throwing in a browser that is designed to protect data and also be user friendly for accessing applications that you will be managing corporately. So

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Chris Feeney: that is what we're talking about, 0 trust

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Chris Feeney: plus putting in those protections. Right? If you switch to another device and do location. You know, you're gonna get it's it's intelligent to know that, hey? Something's there. I need to prompt Andy to reload, to authenticate again, or identify themselves.

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Andy Whiteside: I think the hotel kiosk scenario we just talked about is a great example of

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Andy Whiteside: the opposite of this versus natively doing it frictionless onboarding and administration.

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Chris Feeney: So.

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Andy Whiteside: Relates to both Igel and Island.

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Chris Feeney: I would like on the island side, since you mentioned earlier. I would love to hear your take on when you began implementing it internally, and and on the and and how long did it take to set up the administration behind it right.

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Andy Whiteside: So I have. I have 2 approaches. Right? One is my non managed devices where I had to go and install the browser like my home computer which we allowed at the same time I had my manage devices where Island was pushed to it, and it would just became an icon on my, you know my taskbar on the taskbar. It was super simple. I just

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Andy Whiteside: you know. I just had to launch it the 1st time it prompted me for logical stuff like, who are you? What's your username? What's your password? I'm gonna send you a multi factor challenge boom done. Then then it was pre populated with a handful of logos or icons like for example, our salesforce and our internal service. Now site and our

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Andy Whiteside: other internal sas applications that we use

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Andy Whiteside: on the and same thing happened on the the the non managed side. The only difference in the whole scenario was on the non-managed side. They sent out an email link, and you had to go download the app and install it yourself because it was not controlled by the the corporation

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Andy Whiteside: other than that it was. It was logical stuff that anybody in 2024 that uses technology in general as a consumer should be able to logically figure out.

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Chris Feeney: Yeah, and it and it kind of bleeds into the the next bullet point

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Chris Feeney: on the easy app installation. And I'm assuming easy updates as well.

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Chris Feeney: From a Igel perspective. This will be an OS 12 specific

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Chris Feeney: integration. It's not going back to version 11 as far as I know, that's definitely not gonna happen. So we have the app portal we talked about before.

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Chris Feeney: And so that's where a customer would go to, you know, consume and pull down the island app, and then through updates, maybe Island comes out with a new version update. That's where it would come down and be managed and pushed out as needed.

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Chris Feeney: From the familiar igl management, console pieces.

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Andy Whiteside: So the next bullet, familiar browser interface and options, and I'll just throw this one in, which is extremely valuable to me, and why I default to it today. Search engine by default is Google.

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Andy Whiteside: If I use edge, which I don't, I don't dislike edge. But if I use edge by default. It's being. And I'm having to constantly go back and change it to Google if I want it to be Google with the chromium version of island. It's all automatically Google. And that is super

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Andy Whiteside: helpful for me.

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Chris Feeney: Yeah. And and just from a the other parts of using a browser, you got the tabs. You got the favorites, or whatever like that. It's not like a an unfamiliar

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Chris Feeney: browser. Look and feel right it looks. It looks great. And also I'm sure you can customize the heck out of it. Corporate branding kind of stuff right?

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Andy Whiteside: Yeah, for sure.

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Andy Whiteside: Next one says, increased enterprise performance. You mentioned that a while ago. I mentioned it a while ago. It it doesn't hurt your performance, it helps your performance. The only thing that could complicate that is, if your administrative staff has put lots of extra things in place that actually breaks things. But as far as the app itself, natively, you're gonna get a better experience, probably, than you're getting today.

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Chris Feeney: Yeah. And and likewise with an operating system. Right? We have many, many stories of Ijo being installed on these older devices, or even, you know, with newer ones, of course. But let's go with the older ones where it was running, and maybe a bloated and and over the time, you know, it just got slower and slower, or whatever.

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Chris Feeney: Igel running on that same device. Pretty lightweight taking full advantage as a Linux OS of the hardware that's on the device and seeing increased performance

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Chris Feeney: snappiness the launching of apps. Things like that. You know. Therefore, users not clamoring for a newer, faster, more expensive device. Right? So

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Chris Feeney: that. Those are definitely some of the things that I Joe, has brought to the table with. Running natively on the device, or in some cases just using the familiar ud pocket which is in my hand here.

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Andy Whiteside: So, Chris. 2 more quick topics. The last bullet here is reduced power, consumption.

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Andy Whiteside: you know, windows for all its glory and all that it does client server applications that require the client on the endpoint and the and the server on the back end. If we can move to Saas where we get economies of scale. If we can lower the power consumption on the endpoint and the applications that have to run on the endpoint, there's an opportunity for ecological impact.

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Chris Feeney: Yeah, absolutely. And and you know, we we certainly have have seen that with customers running Ros especially on devices that maybe

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Chris Feeney: leverage. A battery could be a laptop. It could be like a roaming cart. Wow!

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Chris Feeney: Workstation on wheels in healthcare

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Chris Feeney: where they are designed to run off battery, and they've seen where they've increased the time and usability of that, because just running we're not. We're not taxing the hardware, or whatever or lots of apps that are taxing the CPU, that type of thing.

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Chris Feeney: And so and you can see this real time, right? Whether it's just looking at, you know, task manager running, or if you use some of our other

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Chris Feeney: I know any vendors that have those analytics type tools where you can literally see, hey, what's happening on the endpoint?

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Chris Feeney: And and see. You know, some of the statistics around the power consumption of of the device so very much leading into our sustainability right? The longer term use of these of these devices, so.

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Andy Whiteside: So, Chris, we've we've had all this conversation around Island and Igel, and how they make sense together. Now we're gonna address the most most

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Andy Whiteside: debatable topic that I come across, which goes back to the very beginning. And we don't spend a lot of time on this. We did cover in the beginning, if an organization has moved to a significant number of Sas apps, which pretty much all of them have, if you're like my company, born in 2012. You probably are mostly sas apps. If you're like most organizations, you are 50% or higher Sas apps. Or let's just say 50%.

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Andy Whiteside: This is a conversation you have to be having around enterprise browser technologies. The idea that you need a Vdi or you need a server desktop.

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Andy Whiteside: or you need to publish applications might be very applicable to your organization. It might just be for one legacy application that you're either getting off of, or you won't be getting off of anytime soon. I don't know, but if you've got the ability to run mostly Sas apps, or you will in the upcoming years the concept of enterprise. Browser like Island is a no brainer. And it's from a simplicity cost savings

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Andy Whiteside: security perspective user experience perspective something you've got to be considering as an organization, as a consultant and as a partner, and I mean real partner for our clients. I'm going into legacy shops

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Andy Whiteside: that are buying and procuring and using us for Vdi technologies and app publishing technologies and making, you know, helping us make payroll every month. And I am proactively getting in front of this conversation, because most of them are not thinking about an enterprise, browser strategy going forward, and they would be remiss not to.

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Chris Feeney: Yeah, I mean, it comes down to just

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Chris Feeney: you look over the course of you know the last, you know, 2 decades right. The the adoption of new technologies. And and I think of the probably the most equivalent one is the mobile phone, right? It's all about the apps. Usability.

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Chris Feeney: You know, there was a time when I was a crackberry guy, right? Blackberry, was my thing. The reason I went to the iphone is because it was better performing app on a you know, handheld device. In this case I needed to bring up Google Maps, and it fired up right away on the iphone, whereas it took a long time on the blackberry

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Chris Feeney: and took me a while to get do I want to go to the touch screen right? But I got used to that, as many millions and millions of people have at this point.

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Chris Feeney: But it was all about the apps, and then throw in the usability of those apps and the features and functionality I can pretty much. Do you know, I can do my expense reports I can do. I mean a lot of things right? You can do from that device. Banking, I mean, you. You name it right, I mean, and you can function, you know. Whereas you don't necessarily need that that windows desktop to deliver

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Chris Feeney: those things where you can. You can use a browser and bring up that and and operate out of that

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Chris Feeney: all day long, if you will.

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Chris Feeney: you know, to do your job

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Chris Feeney: and therefore reducing the need for a desktop virtualization scenario.

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Chris Feeney: There's gonna be legit scenarios for that. But but this is a game changer in terms of

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Chris Feeney: what it brings to offer just out of curiosity. How many

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Chris Feeney: apps were you previously using in a windows environment that you've been able to maybe switch over to just the browser itself? The island browser.

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Andy Whiteside: Chris, here.

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Andy Whiteside: almost every application we have is Sas based.

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Andy Whiteside: including the productivity apps.

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Andy Whiteside: The one application

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Andy Whiteside: that my generation of employees is addicted to that would be hard to get off of

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Andy Whiteside: is

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Andy Whiteside: client-based outlook.

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Chris Feeney: I would. Yeah, it's interesting. I would concur. I can use the browser, the base version of outlook.

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Chris Feeney: I prefer the windows installed version for different. There's some feature functionality I'm used to, and it's probably one of these things that I'm a legacy guy. I've been using outlook as a windows app for 20, some odd years.

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Chris Feeney: At some point I'll probably break free. But right now I kind of prefer that that particular one.

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Andy Whiteside: Hey, Chris, I'm gonna I'm gonna change my answer. Real quick

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Andy Whiteside: outlook is very important. My organization, the generation of employees that I have

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Andy Whiteside: the application in my organization that they're most addicted to that is not browser. Accessible

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Andy Whiteside: natively

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Andy Whiteside: is windows.

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Chris Feeney: That's a good one, Andy. I like that.

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Andy Whiteside: And I apply that to some of my customer base, too, that really could move to an enterprise browser as their one and only solution.

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Andy Whiteside: But their employee base

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Andy Whiteside: wants everything in one digital workspace.

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Andy Whiteside: and the digital workspace that currently rules them. All

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Andy Whiteside: is windows.

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Chris Feeney: Yeah, they've had quite a run there, and

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Chris Feeney: I guess.

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Chris Feeney: and I think.

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Andy Whiteside: Let's use Igel as the example. What's the number? One thing

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Andy Whiteside: that Igel connects to.

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Chris Feeney: Jeez

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Andy Whiteside: Windows.

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Chris Feeney: Yeah. At at the end of the day windows through some mechanism right Citrix horizon.

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Chris Feeney: Avd. Getting that familiar windows desktop experience.

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Andy Whiteside: And that's not a technology issue. That's a people issue.

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Chris Feeney: Yeah, it. It's a

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Chris Feeney: giving them that familiar things. Or there may be a technical piece where where that app they're using or apps has to still rely on a windows based framework, but you can still deliver it virtually.

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Chris Feeney: You know that that long tail of windows we've referred to before, you know.

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Andy Whiteside: If you're a serious accountant, I see that you might need Microsoft excel the full blown desktop version.

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Andy Whiteside: but for most average hacks like myself.

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Andy Whiteside: The web-based one works just fine.

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Chris Feeney: Yeah, and it's getting better and better. I mean they they always if you look at I mean heck, I mean we we will be shortly, I think, having a

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Chris Feeney: but an update on terms of hey? Ums is our main management tool. But we're moving in more and more features to the web app, and we talked. We had an internal one yesterday where we're announcing new features that have been slowly migrating. So.

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Chris Feeney: yeah, I anticipate that with anything of those apps.

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Andy Whiteside: So, Chris. Good discussion. I think we're we're past time, but it's always a good discussion, and I think this will be very useful for our clients as well as island clients as well as igel clients. Good. We covered a lot here. I think the future is interesting, and I think an enterprise browser like Island, with a very secure, simplified high performance operating system cost effective operating system like Igel, is something that every organization should be considering.

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Andy Whiteside: And you know, partners like us vendors like you guys can can help make that a reality.

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Chris Feeney: Yeah, no, definitely. Well, only thing I'll finish with is

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Chris Feeney: I've got your glasses now. So we look similar. The only thing you need to do is grow the little beard thing that I'm kind of experimenting with.

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Andy Whiteside: No, my my wife won't let me, so not gonna happen.

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Chris Feeney: Alright, always a pleasure, Andy.

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Andy Whiteside: All right, sir. Thank you. Have a good rest of your week.

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Chris Feeney: You too, brother?