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TELEPHONE_USER: Everyone and welcome to Episode 92 of hijab weekly and your host, Andy White. So I've got Chris Speedy with me. Chris, I am working from a hotel lobby. I've got meetings with service now here in New York all day to today, and I'm super excited about that. I'm excited about one helping. I jail potentially internally with service now and also helping you and your customers get integrated. So I'm going to I'm not gonna talk a lot. I'm gonna kinda ask you some questions and walk you through the blog. But get you to talk most of the time, because I am not in the best audio situation.
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Chris Feeney: Understood. We've all been there, and but the miracle of the days, and that we live we can work from anywhere. So let's get after it.
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TELEPHONE_USER: Sometimes that's a blessing and a curse. But we get stuff done, which I think is the most important part of the whole whole work from anywhere. World.
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Chris Feeney: That's right.
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TELEPHONE_USER: So, Chris? Why did you bring this log forward to cover today? One week after a week and a half after? I don't disrupt.
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Chris Feeney: Yeah, so very exciting. Of a number of announcements that occurred that week. We had 2 days of keynotes the first day was about the now, and the second day was about the next.
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Chris Feeney: and and so what was exciting to see is some of these, you know, despite the disruption that's occurred in the industry. Really exciting to see some of the things that were announced from Citrix, for example, here, which we'll talk about and what was interesting is obviously, we've been kind of looking at this trend of
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Chris Feeney: you know where things are going. We've talked about on this podcast many times over. About, you know, do is everything need to be served up through vdi, or just a browser for example. And so
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Chris Feeney: it was really great to see kind of Citrix announce several things that they've been working on. Obviously they've gone through quite a bit of change in the last year. But
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Chris Feeney: sometimes that helps focus and kind of
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Chris Feeney: bringing them back to their core expertise area. And so so one of the announcements that came about. Was delivered through.
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Chris Feeney: obviously there was a announcement plus an explanation, and and oftentimes a demo of it. So the
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Chris Feeney: first one that was mentioned was a citrix enterprise browser.
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Chris Feeney: or, I guess, referred to, maybe, as a secure browser
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Chris Feeney: which
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Chris Feeney: has a number of settings and configurations for locking down security. But
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Chris Feeney: what we talked about as we kind of turned our eyes into 2024. We've talked about this on this, podcast before the Igell preventative security model.
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Chris Feeney: And so this kind of fits right into this right? Yeah, go ahead.
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TELEPHONE_USER: Chris, I'm sorry to interrupt you, but I I really need to tee this up.
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TELEPHONE_USER: couple of really key key points, 1 one of which hopefully doesn't come up as bragging. But I I am the person to introduce Island browser to ideal a year or 2 ago, and today. You gotta go get on the Igell ready program. Does your
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TELEPHONE_USER: your secure your enterprise, Browser? Is a very good security play that would make a ton of sense on an Ivr. Read only lockdown. Manage
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TELEPHONE_USER: Linux device. Meanwhile in parallel, I'm going to sisters saying, Hey, you need a standalone enterprise, browser. And of course they're saying, Well, we have one. Well, they do have one. They have 2 things. Actually, they have the secure browser service
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TELEPHONE_USER: not to be confused with the enterprise browser, which runs local and doesn't get delivered through a virtual app 2 totally different things but both result in improved security and less resources used on the back end.
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TELEPHONE_USER: So I really kind of want to get in front of the idea that those are 2 different things enterprise browsers, which Citrix has one. I think Google is gonna have one island has one but Citrix has kind of had their behind the scenes, and it invoked itself whenever you needed to do something that you did through the workspace. Now they're gonna kind of surface that thing forward. And it's going to be more evident that it is a browser. You know, an enterprise browser.
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TELEPHONE_USER: non consumer, browser, or corporate browser to be used to replace your consumer browser, which, as we know, has lots of opportunities to be exploited so I kinda want to tee that up big difference between such a secure browser service and enterprise. Browser and Citrix is getting on. Be on board with folks like Ireland that are really bringing that forward of a solution. That's the front front driver of the solution. Not something that happens in the back end.
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Chris Feeney: Yeah, no, that's a great point. And I appreciate you clarifying that because it actually goes in concert with really 2 things things that we've begun to see. Certainly what I've noticed in the last.
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Chris Feeney: I'll go with 6 months or so. As we've begun to kind of hone in and focus on. You know the 0 trust architecture. We we created a new Federal team which I know is engaged with your your Gov side.
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Chris Feeney: And and there's obviously a lot of things happening in that side of the world.
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Chris Feeney: And they're heavy, heavily pushing and and trying to implement, a 0 trust architecture. And so what's exciting to see is, you know, this general idea that a a, you also get a cloud networking has has changed right? It used to be on Prem, you know. Cables network all that stuff like that. But everything is now sort of hybrid cloud networking. We haven't really talked too much about that. But
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Chris Feeney: we are starting to see some of those you know the sassy or secure Service edge type companies and in concert with the enterprise browser that Citrix has. They've also made an announcement to provide the Citrix secure private access, which is really cool. I know
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Chris Feeney: on a personal note I've I've bought a subscription to a private Internet access that I have used when I've traveled or given it to my
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Chris Feeney: my children. Hey, use this if you're traveling overseas, or connect to some untrustworthy or whatever it's actually coming handy, you know, cause you can route your traffic really kind of through multiple places around the world, if you need to. And so. But I think the general idea is that now you've got.
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Chris Feeney: you know, a company that has been doing this for 30 some odd years. You've got an enterprise browser along with a private Internet access to get you access to those those resources, be it, you know, virtual eyes, web or sas applications. So you're a long time Citrix partners. So just your take on sort of these 2 announcements that you heard about a week and a half ago.
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TELEPHONE_USER: So you know these the Enterprise browser, of course. You're tying that in with secure private access where you create this micro VPN back into the corporate environment without a full blown VPN,
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TELEPHONE_USER: yeah, that cause I can't say how many companies are still out there with these wide open Vpns they allow into their environment with very, very little regulation or control.
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TELEPHONE_USER: It's it's a massive security concern well, I will go back to the enterprise, browser comment. You know, in conjunction with
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TELEPHONE_USER: these technologies coming forward as primary ways to do business.
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TELEPHONE_USER: Part of that is because we're getting more and more likelihood that an organization can do a lot with Sas based applications. A browser based application applications delivered over some form of Http versus in your traditional windows app. And we look up
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TELEPHONE_USER: 10 years from now. We're still gonna have legacy windows, apps. We're still gonna need, you know, hosted resources that we present the application or the desktop workload, which in my head still an application.
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TELEPHONE_USER: but it's gonna be more and more common that companies, you know, like Zintra that was that were born somewhat recently. We were born at 2012 could truly truly survive off of just sas based applications.
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TELEPHONE_USER: I would say you to a large large degree of integrity, to survive all, to survive all fast based applications.
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TELEPHONE_USER: The only problem is that I've got a bunch of legacy users that think they've got to have that application, the X 86 application. So we do have to deliver those to a virtual desktop. But if we force them to. We can get away with all staff applications. And finally the Uber agent piece.
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TELEPHONE_USER: which you know, we've been using Uber agent for a long time with a handful of clients, and if you're a scope shop, it is a phenomenal way to measure the end user computing experience as well as the security associated with.
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Chris Feeney: Yeah, no, that's the yeah. The third one that we wanna talk about. I think a couple of things I wanted to go back to what you just mentioned. Just generally using sas, right? I I think it's
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Chris Feeney: it really has become all about the apps, right? The platform we think about, you know, in the last I'll go with 20 years.
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Chris Feeney: you know, but we've seen the rise of
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Chris Feeney: of the iphone and and the mobile phone in general. But I think the thing that kind of
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Chris Feeney: turn me towards, you know the platform like that. And and you know there's Diehards on Android, or whatever. But it doesn't really matter. It's really the apps, but not just the apps, like there's some cool apps out there. It's the usability of these things, and they keep getting better.
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Chris Feeney: Whether it's, you know, doing expense reports, or you know, looking for travel, or or checking the weather or flights, or whatever like that for for those that travel, I mean, I
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Chris Feeney: and then the types of information but the usability to get work done in some cases, or find out information or look it up.
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Chris Feeney: You know.
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Chris Feeney: that doesn't necessarily require that keyboard. And mouse kind of experience.
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Chris Feeney: But I remember, I I kind of couple of years ago, when you had your kick off in Nashville, I remember, like you know, what
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Chris Feeney: I'm going to deliver this presentation
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Chris Feeney: from a browser
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Chris Feeney: with the Microsoft suite. It was just pulling up Powerpoint from Edge.
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Chris Feeney: joining your team's call that you had set up for those that were not able to join in person.
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Chris Feeney: and then just run it from there. And it it went flawlessly. It was fine, and I think we're starting to see more and more of
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Chris Feeney: the browser experience
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Chris Feeney: versus the fat. There are certain features that are still based in the fat client kind of thing, and I think maybe ultimately some of those will be fully ported over. But
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Chris Feeney: a browser can. You can get a lot done with just a browser these days, and some of the apps.
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Chris Feeney: What's interesting is.
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Chris Feeney: I think, what we're starting to see is is Islands clearly capture, that there's a market
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Chris Feeney: for securing that most common app. And if you look, I remember. So we we did
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Chris Feeney: a lunch and learn down in Jacksonville I was with. With your security guys there and island presented, and
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Chris Feeney: you know the most commonly used app in business is the browser, but it just hasn't been easily managed. And
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Chris Feeney: and some of the cool things that you can do when you, when you control the browser, experience you lock it down.
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Chris Feeney: I think.
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Chris Feeney: that we're going to see a massive uptick. And then, of course.
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Chris Feeney: I think we've talked about this sort of the long tail of windows. Applications is slowly kind of working its way downhill
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Chris Feeney: where old. Ultimately, you don't necessarily need that to be installed locally in a
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Chris Feeney: windows. OS, you can just use a browser from any type of OS,
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Chris Feeney: so I think we're kind of
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Chris Feeney: heading downhill towards that. It's going to take a while.
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Chris Feeney: But these are the trends that.
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TELEPHONE_USER: Oh! And.
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Chris Feeney: See.
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TELEPHONE_USER: On that note, Chris. I'm again traveling for the first time in several months, really, for you know, customer visits. I've been a couple of conferences. But I use island browser yesterday on the plane, and I used island browser to connect to my citrix desktop through through an HTML Citrix Workspace connection.
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TELEPHONE_USER: So I literally use Sas through a sas
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TELEPHONE_USER: based or focused application to get to legacy x. 86,
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TELEPHONE_USER: and it all just kind of blended together in a seamless.
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TELEPHONE_USER: seamless experience.
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Chris Feeney: Yeah.
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Chris Feeney: what I love about this is.
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TELEPHONE_USER: From from an from an airplane.
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Chris Feeney: Yeah, isn't that great?
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Chris Feeney: I mean, I was just thinking I was using an expense report. And I had to buy flight Internet on the way home from disrupt because I had a few slides to work on
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Chris Feeney: for presentation, and then I was going to be out for a few days for Pto. Before
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Chris Feeney: you know we had to. We had to submit that presentation that day. But it it didn't take much. We're just, you know. But while on the flight I'm collaborating with my colleague, you know, as we're looking at slides and moving things around. And
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Chris Feeney: you know
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Chris Feeney: it was. It was, you know, super easy. I mean, we can work kind of, you know.
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Chris Feeney: from a lot of different places. But doing that from the plane
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Chris Feeney: I've done it with Rdp connections from the plane, which is super interesting.
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Chris Feeney: But what's exciting to see is just sort of again. Some of these very cool technologies that that are starting to get more and more attention. But
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Chris Feeney: you know, and and obviously Citrix up there on stage kind of introducing some very cool things for customers that are able to leverage these capabilities. And and then you've touched on it earlier, the Uber agent, right? This is something that
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Chris Feeney: as
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Chris Feeney: you know, we've shifted more to that. OS focus and not the hardware.
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Chris Feeney: you know, one of the things that has is as as clear as and is, you need visibility, especially if you're gonna be an Msp. Selling Igl, and you're gonna be managing those devices. but even if not, you're just a regular enterprise. You need something to be able to have visibility on what's happening
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Chris Feeney: on those endpoints or in between, and then obviously tying into some tools you mentioned Splunk, for example, and so
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Chris Feeney: sort of leveraging that. And of course, what I love is some of the ideas we've talked about. You're at a service now, you know thing you were guys awarded the service. Now.
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Chris Feeney: partner, reseller of the year, which is amazing cause I remember talking to Fred when you kind of really launched that like a year ago. It's been awesome to see the rise of that. And and all the things you guys bring to the table. But
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Chris Feeney: service now is in a lot of customers, joint customers of ours and
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Chris Feeney: being the AI type stuff that you can generate. If there's an issue can automatically begin, maybe
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Chris Feeney: opening tickets or or working towards a resolution without a help. Desk call. I mean, a lot of really cool stuff that you can plug into these environments. So I'm excited to see what you guys
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Chris Feeney: continue to do as a partner. It's it's amazing. Certainly in the last year. So
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Chris Feeney: I wanted to say congratulations to your team
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Chris Feeney: on that award. By the way.
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TELEPHONE_USER: It's just an example of all this coming together
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TELEPHONE_USER: to provide modern solutions for customers that are gonna include things like AI and Saas apps are gonna be
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TELEPHONE_USER: big part of that story and having a
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TELEPHONE_USER: endpoints that's capable of running those fast apps without being windows
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TELEPHONE_USER: gonna be key to the productivity and the security element.
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Chris Feeney: Yeah.
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Chris Feeney: Well,
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Chris Feeney: they said, that that's for at least for today's. Podcast and we've touched on kind of those 3 big announcements. From Citrix.
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Chris Feeney: We had about, you know, 20 different ones that were presented last disrupt
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Chris Feeney: and we can on future, podcast really talk about and highlight some of those things as well, but
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TELEPHONE_USER: To those in the future. So, Chris, the enterprise browser
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TELEPHONE_USER: from Citrix. Is it available through your app store today, or is there still some type of preview.
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Chris Feeney: It's a great question. And since we're on the podcast. I'm gonna
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Chris Feeney: I'm gonna check right now, and so we have a middle app store called the playground
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Chris Feeney: which is where things are
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Chris Feeney: right before they go to production. So I'm looking here, and
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Chris Feeney: it looks like
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Chris Feeney: the it is not yet there, so I think it's coming soon. Let me check.
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Chris Feeney: We had a number of things, so we've got the Citrix EPA client. So
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Chris Feeney: there's a Citrix gateway, VPN. Client, and then, of course, the workspace app. So pretty soon I guess we'll we'll see the Enterprise browser show up as well as the private Internet access and then the Uber agent.
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Chris Feeney: So.
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TELEPHONE_USER: I think I saw a couple of your team members playing with it the other day, so.
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Chris Feeney: Yeah, there's a development portal that is sort of the the early part where we're if we're working with an Nigel ready partner, they will submit something, and then that'll it'll stay there. And then once we kind of get through some initial phases, then it'll move to what's called the playground where I, Joel, internal employees can can be looking at it or you know, we've done that before, like at some trade shows where we use an app that's in the playground that's not quite
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Chris Feeney: publicly available.
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Chris Feeney: So, for example, Island Browser is in the
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Chris Feeney: playground. It's it's soon to be released. I don't know exact what the release date is off the top of my head, but
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Chris Feeney: but it's sitting there right there, and there it goes through a couple of different tech previews, and then it goes to a release candidate and then eventually goes to the private public portal. Excuse me so that'll be the case with the citrix announcements that we've had and
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Chris Feeney: when we launch, when we do the linkedin stuff here for this one. Hopefully, we'll have some idea of when those can be available for customers.
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TELEPHONE_USER: Okay. Awesome, Chris. Well, Chris, let's wrap it up with this one, and then you, you should be another blog that we don't plan to do next time. Hope that won't be in such a loud place. I apologize again for that. But, you know, getting stuff done and get more content out there on, out, I tell even there's a little background noise.
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Chris Feeney: Alrighty man. Always a pleasure, Andy, thank you for for your support, your your partnership.
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TELEPHONE_USER: Until next time. Thank you.
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Chris Feeney: See ya.
