IGEL, provider of the managed endpoint operating system for secure access to any digital workspace, today announced IGEL COSMOS. Unveiled at DISRUPT23 – The Ultimate Global EUC event in Munich, COSMOS is a unified, agile platform to securely manage and automate the delivery of digital workspaces, from any cloud. Offering a modular architecture, granular endpoint control and end-user freedom, COSMOS is designed to enable organizations to garner the full power of current-day and future clouds with extensive control, while powering great user experiences for today’s hybrid work.
Host: Andy Whiteside
Co-host: Barry Browne
Co-host: Chris Feeney
IGEL, provider of the managed endpoint operating system for secure access to any digital workspace, today announced IGEL COSMOS. Unveiled at DISRUPT23 – The Ultimate Global EUC event in Munich, COSMOS is a unified, agile platform to securely manage and automate the delivery of digital workspaces, from any cloud. Offering a modular architecture, granular endpoint control and end-user freedom, COSMOS is designed to enable organizations to garner the full power of current-day and future clouds with extensive control, while powering great user experiences for today’s hybrid work.
Host: Andy Whiteside
Co-host: Barry Browne
Co-host: Chris Feeney
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Andy Whiteside: Hi! Everyone and welcome to episode. 74 of I Jo weekly every host. Andy White Side today is March seventh 2,023
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Andy Whiteside: did a bunch of podcasts yesterday. I had to say it was March sixth and
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Andy Whiteside: yeah painful to say
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Andy Whiteside: that we're but one sixth of the way through 23
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Barry Browne: got a Barry Brown from Zintega with me. Berry. How's it going Pretty good it's pretty scary when you say we're a third of the way through 2,023 like what happened? Where did the time? Go?
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Barry Browne: Yeah, it's unbelievable at least winter is on the way out, at least from my neck of the woods. All the snow is slowly going to start disappearing, and spring will spring, and looking on to doing summer activities. Well, how true is that where you live. I have to, I mean here we have, you know, early March, and then mid march all of a sudden something hits us. Not bad.
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Andy Whiteside: I have to assume up there did early mid April. Even you're like oh, what's coming next week? Who knows? No Mar March is the month for that, because it's it's March break here so it's always dicey, whether we can travel or not with the kids to go to our events. But come, April, one.
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Barry Browne: we can safely look at the snow and the rearview mirror, Ryan, because i'm right on the coast. But folks who are in Montreal, Central, Canada.
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Andy Whiteside: They have a little more to go. Yeah, they got that. You got that coastal warming effect. You got it. Keep it up a little bit. Okay? Well, Chris Feeney is with us from my Joe. Chris was just commenting about flying back from disrupt Germany
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Andy Whiteside: in Munich. And yeah, I guess it's just the way it is. I. I flew to Europe recently, and you know you go up the coast, and then you take a hard right
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Andy Whiteside: can can. When you guys explain to me he was. He was coming in about flying back over Barry's house, he thought. Why is it? Why does that? Why is it? Why do you, when you fly to Europe from, let's say, the central east coast of the United States. Why do you go up and over like Iceland to get there?
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Chris Feeney: That's the temperature of the earth.
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Barry Browne: Yeah, I was gonna say i'm not a geographer. But I think that's what to cover the earth. So they go up and around to deal with the curve.
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Chris Feeney: Yeah, so little sizes. So when I my first job at college I work for a defense contractor, and they they were in the world of satellites and intercontinental ballistic missiles.
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Chris Feeney: And I learned a lot, i'm like they were showing me some of the simulations like when this, if a. If and this will get launched, how do they? How are they firing it? Where, Where is it going? And they are literally shooting it like over the North Pole. I'm like what the heck. And then
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Chris Feeney: that kinda got into other things like learning about airline traffic, because I think they had 1 point They had just opened up a new route somewhere, and they were literally flying like almost over the North Pole. I'm like that's kinda crazy.
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Chris Feeney: you know, if something happens to the plane.
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but it's it's literally like the curvature that you have the shortest path to get there.
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Chris Feeney: And
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Barry Browne: so that's what I've learned. That's Why, they do it! It's it's amazing if you look at that website a flight 24, or radar 24 or something with that you can actually see the path. All the planes take right over Iceland, down into specifically into into London. Coming from my neck of the woods, it's it's a perfect perfect art. Hour after hour. It's kind of amazing to watch.
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Andy Whiteside: I guess. At least a lot of traffic airline traffic above. You guys, can you? Is it so high that you can even you don't see it
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Barry Browne: well where I am. They They built the airport, and you know maybe I know 60 kilometers away from me in their infinite wisdom, because it wouldn't be foggy it away from the coast, but it actually it's the it's complete opposite of that. It's super super foggy up by the airport. So we get flights delayed all kinds.
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Barry Browne: and i'm far enough away from the airport that I don't see a plan at all. It's rare. We see one in Halifax.
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Andy Whiteside: Yeah.
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Chris Feeney: it sounds like the Philadelphia airport. I
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Chris Feeney: I had a summer flight that got. I couldn't take off from Raleigh for like an hour and a half.
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Chris Feeney: and I was like what it was like July, and
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Chris Feeney: because there was fog that was blocking whatever ability to get in and out of Philly's airport. I'm like all right. I'm never going to Philly again.
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Andy Whiteside: So, Chris, you just got back from disrupt in Munich. By the way, we're gonna be
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Andy Whiteside: in the disrupt in Nashville in early April. I just got off a a marketing call for that. One.
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Andy Whiteside: Yeah. One of the other partner groups is trying to. They're putting on a big event there. Awesome good for them.
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Andy Whiteside: They do their one big bash a year. Try to thing. Try to take over this conference to I'm. A little
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Andy Whiteside: little myth at the moment
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Andy Whiteside: bad behavior gets rewarded in our world way too often, but nonetheless. Chris, you were in Munich.
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Andy Whiteside: and the big announcement was what
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Chris Feeney: I jail's new platform called Cosmos, and it was unveiled on stage at at our or our kickoff. And then, of course, on the disrupt event, which was right after that.
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Chris Feeney: and
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Chris Feeney: Cosmos is actually a combination of several things. The operating system is still one of those the is is one of those, but it's it's a several things under that that new branding name, Cosmos.
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Chris Feeney: So that was the big big announcement.
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Chris Feeney: and you'll hear more about it in Nashville. It officially is going out in April, I think.
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Chris Feeney: Something like April, sixteenth, or eighteenth, or something like that. What are those mid April dates
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Chris Feeney: just in time for tax day. So
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Chris Feeney: But yeah, it has been
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Andy Whiteside: so.
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Andy Whiteside: The name of the blog that we're going over is, I gel unveils cosmos. The unified end user computing platform for secure managed access to any.
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Andy Whiteside: I'm gonna say
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Andy Whiteside: Cloud, i'm gonna add the word and digital workspace. I I think we over use the word cloud too much. But I get the point here. It's marketing term cloud power, modular platform delivers unmatched flexibility to future proof.
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Andy Whiteside: The hybrid multi-cloud digital workspace, and i'll put on the my antiism on the end of that which is it ain't windows, and you wouldn't use windows to connect to windows and other things. Why would you use windows?
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Andy Whiteside: Well, you wouldn't. You wouldn't get in the car to draw to meet your uber driver. That's my new one. I keep using all the time, but you know I use windows to connect the windows
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Andy Whiteside: I do, has historically been in this space to provide that access. What is
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Andy Whiteside: what is unique about cosmos? That's different here, Chris.
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Chris Feeney: Well, if you scroll down there's a little graphic there that that will kinda highlight a few things. We'll just pause there for just a second, and if you're ever watching this video, you'll get a chance to see it. But there's some new cloud services. There's stuff that we kind of already had out there. Folks would be familiar with our license portal.
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Chris Feeney: Our customer portal all already in the cloud. The new stuff.
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Chris Feeney: The biggest one probably is what's called the ideal onboarding service. And so
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Chris Feeney: in version 11 and 10 of our software the it was multiple steps to get a device, you know, licensed and ready to go. And then we've basically taken that process now and shortened it to like
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Chris Feeney: 4 things.
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Chris Feeney: What country are you in keyboard layout? What time zone, if you want to let it auto detect it'll even figure that out.
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Chris Feeney: What's your email address and get on a a network if it's already plugged in, or if it's wi-fi those things that's it
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Chris Feeney: and then once you have that, then that the machine will connect in and then begin the process of
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Chris Feeney: getting configured license and ready to go. And then what's also brand new as just as important is version 12 of the operating system and management piece.
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Chris Feeney: We've separated out the firmware and the apps.
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Chris Feeney: So the ideal OS itself. Now it's just about a one gig.
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Chris Feeney: and then all the other apps
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Chris Feeney: are going to be separated out and available through what's called the app Portal, and make sure I don't call it the store.
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Chris Feeney: Otherwise I think I get a bill from Apple, but but that app portal will have the Citrix workspace app the horizon client a browser, you know various things like that, as you might imagine.
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Barry Browne: Chris, can I ask a question? Just what you were saying that
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Barry Browne: So if i'm a citrix shop, i'm using igl to connect in. Does that mean? You know I get my base OS, and I only download citrics workspace for, Linux and it's the only piece I need, or because I know, in inversion. 11 we get. We get all the bits for horizon, for you know, you know various other
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Barry Browne: back ends, I guess for lack of a better word. Is that the idea to slim down the base OS:
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Chris Feeney: Yeah, that in fact, the they were talking about it in Munich. They the the OS, is actually an app. Now, if you will.
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Chris Feeney: Literally it's in the store. You can see it as a just call it a store. It's in the portal
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Chris Feeney: as an app, and you can see, you know, next version, whatever that type of thing. So it's. It's that general idea that it will be separated out, and you only need what you have. Right? I mean, I don't need the
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Chris Feeney: I'm: not a ve more shop. I just need Citrix. Okay, fantastic.
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Chris Feeney: So a slimmer OS. But also what's really cool is now that we've separated these things out. Imagine I need to do a an emergency update of the citrix App. Okay, Great. Pull it down. Whatever
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Chris Feeney: you can. Just update the app. You don't have to reboot the machine in many cases very similar to your phone experience.
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Chris Feeney: so that, I think is going to be huge in many places where they they can't afford a downtime or very little room for it when you can just separate out the updates.
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Chris Feeney: Of course, if there's a security update, whatever you need it. you know that often at least, i'm noticing lately my app
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Chris Feeney: for my my phone gets more security updates lately and does require that install and reboot experience. But most of the time it's just
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Chris Feeney: apps get updated, and I'm i'm fine.
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Barry Browne: It is for me that that's a game changer, right? Because you know, today you want to you and upgrade your version of fix workspace, for example, you're looking at a you know, a 3 gig install of the the new version of the operating system. Then you gotta redeploy, a a new profile with a new version. But if i'm talking about downloading a couple of 100 MB for a new version of Citrix.
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Barry Browne: that's a whole lot more palatable for for ideal administrators.
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Chris Feeney: So yeah, there's gonna be a lot of great things that come out of this. The nice thing is, if you see on the Graphic there, the management console will be able to support your version 11,
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Chris Feeney: and the new version 12 stuff. So you'll be able to manage that. I'm at a point now where i'm going to rebuild my entire lab on ums 12, and i'll have both
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Chris Feeney: things, and i'm just gonna that's gonna be my new thing going forward
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Andy Whiteside: and then talk about. Let's talk about the the the greatness of this, As Barry was just pointing out the the ideal that the idea that this thin clients operating system Edge OS connector to the clouds connector to digital workspace, is moving forward.
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Andy Whiteside: This is a huge thing in our industry for many, many years and way too many years. The thin clients
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Andy Whiteside: providers. We're very hardware centric.
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Andy Whiteside: and these operating system that was really the the magic of the thin clients was left
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Andy Whiteside: a little under evolved. You guys have just. And you guys entered the industry
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Andy Whiteside: and made it software based, elevated the game on the legacy game, and this is just a game changer in terms of what it looks like to make a smart.
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Andy Whiteside: dumb operating system. A smart, thin operating system. This is huge.
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Chris Feeney: Yeah, that's a great point. It's definitely an evolution
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Chris Feeney: There, I say revolution, perhaps. But how about this? If I go ahead and come along. We'd still have the same old crappy, thin clients and thin client operating system that we had 5 years ago.
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Chris Feeney: Yeah, that's a good point. We've. you know, hit the market, and a lot of good timing of things right there's been a
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Chris Feeney: you know, the the shift to the cloud. I remember looking at this and trying to get a sense of
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Chris Feeney: you know. When would we really see the the massive uptick of that? You know this is like 6 years ago, roughly.
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Chris Feeney: And here we are.
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Chris Feeney: And so
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Chris Feeney: a lot of the and, by the way, I haven't even talked about the the net new experience for managing. Ij: the the Us. Is gonna be primarily web-based. Console. We'll still have the java look and feel, but the web is is much more powerful
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and feature rich then previous versions so.
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Chris Feeney: But all of this is kind of integrated to be able to help customers manage the old as well as the new, and then eventually everything's on the new.
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Barry Browne: So that brings up the question of thinking about the back of my mind. Chris is, I see, in the the the chart we're looking at here. It's it's always 11 OS 12. Now we're where I just made the transition from a a hardware company to a software only company.
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Barry Browne: What does that mean for customers running idle hardware on OS 11.
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Barry Browne: It can be fully managed in this environment.
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Chris Feeney: Yeah, absolutely.
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Chris Feeney: And it doesn't matter what hardware I mean at at some point I mean. Honestly. if they go through i'm gonna upgrade from 11 to 12
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Chris Feeney: 12, I mean, I I need to get the details on, sort of, if I've got all the like. I've got firmware with everything built in, and then I upgrade to 12. Will.
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Chris Feeney: What will happen with the apps, for example, that that piece, I I admittedly Don't, have the details, yet I know it's out there. I just don't have it on this podcast, but
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Chris Feeney: but going forward, I think, with a a lighter
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Chris Feeney: OS version. So it's about one gig. I looked at it in the pat in the portal versus today. It's 3 gigs only because we've got all that stuff built into it. You separate that out.
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Chris Feeney: and you strip it down to only the things you need.
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Chris Feeney: I think you're actually going to extend the life of certain hardware to include our, you know. So let me let me tie some things together here.
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Andy Whiteside: This is a systematic
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Andy Whiteside: way, a modern way to take a piece of hardware and apply a Linux operating system on it that is secure, lock down, managed.
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Andy Whiteside: and if you only lay down the bits and pieces of what you need for the solution that you're connecting to, you've essentially done what the other guys did in a very old antiquated way 10 plus years ago. And you've created what most people.
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Andy Whiteside: what most people had in their hand, but didn't know what didn't know. They were calling it the wrong term. They were calling it with the marketing guys told them to call it, which was a 0 client.
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Chris Feeney: Right? Yeah, that's a good point. That's that's a great point. But I will say, this
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Chris Feeney: is a beautiful looking OS.
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Andy Whiteside: I'll just say that I want to move away from that too fast. If you're listening to this, and you think you know what a 0 client is. Chances are you don't, and you've been misled by
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Andy Whiteside: I'll say Del Wise at some point in the past as to what a 0 client really is. A 0 client
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Andy Whiteside: has firmware on it. It has an operating system. It's just stripped down to the bare minimums. It needed to do what it was trying to do. That's essentially what you guys are doing here. But you're making it a smart
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Chris Feeney: Yeah. Well, yeah, true it. And the other thing, too, is as in those older 0 clients. Maybe it was one protocol
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Chris Feeney: I've had in my time here at I Jo. Almost 5 years now.
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Chris Feeney: I mean had customers where you know they they were locked in, but they were making a change, and they were switching from, you know, a vendor a to B,
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Chris Feeney: and they couldn't get there with what they had. And so they need to look at another way to do it. And that was often. Is it a software play? We just put our OS on that device now. And now now we can open up to multiple protocols that they could use, or they just shift to
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Chris Feeney: a net new hardware, anyway, because the older 0 client was only capable of so much.
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Chris Feeney: But I just certainly with the software play has as a.
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Andy Whiteside: So let me do it this way.
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Andy Whiteside: So I've been in this industry 20 plus years. The 0 clients which I had a front row seat to, because I was one of the very first people to see and experience. One is the most unethical thing that ever happened in our industry.
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Chris Feeney: Yeah, you got to expand on that, and you can't drop a bombshell like that. I know where he's going. Go ahead. So essentially it was promoted as this lightweight smart thing to do, and it was really just vendor locking all along.
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Andy Whiteside: because once you locked into that, you know a 1,000 endpoints or 20 endpoints depending on your company, you couldn't go adopt another digital workspace providers technology.
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Andy Whiteside: you know. If you had Vendor X,
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Andy Whiteside: you would have to replace all your endpoints if you had vendor, why, you had to replace all your endpoints. It was a lock in strategy from day one that was presented to the rest of us like it was something special and lightweight, and faster. It was lightweight faster only because you stripped out all the competitors.
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Andy Whiteside: It was unethical from day, one, and, in fact.
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Andy Whiteside: it's kind of lost. When's the last time you hear people really talking about 0 clients, You know you don't talk about your clients anymore, because at some point either the marketing lost its Mojo, or people got smart enough to realize, hey, this was already a thin OS. Why did I need to strip out a couple of protocols and make it thinner. Well, that was just deception.
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Chris Feeney: All great points, I think.
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Chris Feeney: And then, of course, like you said earlier. idl comes along, and the thing that always stood out to me first of all the management tool, but the the be able to repurpose devices. That was a game changer at the time it first came out.
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Chris Feeney: and it's really still, as we a big part of
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Chris Feeney: what was also discussed, not necessarily on this blog, but was the sustainability factor. We can. And I know you've got the nonprofit computers for community. There is a lot that can be done to, you know. Continue
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Chris Feeney: taking devices that can live another life, maybe another a a year or 2, perhaps. But while you then work towards
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Chris Feeney: making a shift to, we'll call it a fit client right? That's a word that that came up. You know he had the thin client, the the fat client, and now a fit client. Right it it's.
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Chris Feeney: you know, because with the world we live in as we're doing, zoom and teams calls, and we're. Do you know, consuming that from the cloud or whatever? And you need a a good piece of far with. That's what your use cases. I can handle that. And and I, Joe, has been, you know.
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Chris Feeney: right up front with a lot of those capabilities for the last couple of years for sure.
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Chris Feeney: More like 3 years, I guess, in the last, you know, with the pandemic and everything. So we
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Chris Feeney: So yeah, there's there's a lot of excitement about what what's coming, and certainly you'll hear more about it here in Nashville, if you haven't the ticket. By the way.
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Chris Feeney: we have some discount codes talk about later.
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Andy Whiteside: So there any more positives you want to bring up about cosmos, because i'm getting ready to
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Barry Browne: to poke at it just a little bit. Yeah, yeah, the the first thing I want to say, you know, Obviously, you know, as an ex idl administrator. I love the idea of the modularity of it all simply, for you know ease of manager, but also from a security perspective. Right? You know i'm not deploying.
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Barry Browne: You know, versions of software that I'm. Not using. So that attack surface is greatly reduced, you know. Obviously the Ij. Is secure by its very nature, but the less bits on the box the better.
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Yeah.
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Barry Browne: hey, I should trade that
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Barry Browne: less bits on the box. I like that. That's a good one at the very least we should have a t-shirt that says that it's less bits on the box. Bring them the disrupt you know we should. Probably we we talk about a few disrupt T-shirts that we can like, you know.
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Andy Whiteside: Funny ones. Okay, all right. So Chris, this is great.
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Andy Whiteside: You can still see my screen or see your screen, or both. You see that orange box in the middle that has the, you know, on premise piece still in play.
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Andy Whiteside: I I want that to go away at some point it all to be a cloud service to the best of your ability. When is that coming? If ever, and maybe you can't comment on that. I don't know
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Chris Feeney: I don't have this. Well, it is. It is being looked at right the and just so you know it it youms in this graphic. It could be on Prem or in the cloud.
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Chris Feeney: What's really cool? We Haven't really talked too much about it, but we have introduced what's called the unified protocol. and meeting Everything's 4 4 3,
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Chris Feeney: that is, it's. It's game changer in the sense of
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Chris Feeney: the whole management component. It's it it. The Icg. Peaks of this thing be able to manage devices
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Chris Feeney: probably worth spending time on on a separate podcast. On that topic alone. I'll see if I can pull some details up about it. But that's
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Chris Feeney: that's a big piece of this, too. And I think now that that's out with this version that's going to actually be a precursor to
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Chris Feeney: what we can do in the future versions with with, you know, maybe a Sas based option of the management piece that you're referring to.
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Andy Whiteside: I mean because I just wanted to be a native cloud service, not a windows box running a you know X 86 app has a service in a in a cloud somewhere. You you get my point, right?
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Chris Feeney: Yeah. Well, I came from the world of the appliance based scenario. It was physical hardware, and then it became a virtual, and it still is virtual, and it's easy to deploy in various hypervisors. Now also the cloud.
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Chris Feeney: I would love to see something similar. That's just me speaking for myself.
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Chris Feeney: not not for I, Jo, but I think that that ig
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Chris Feeney: you know
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Chris Feeney: it it. You know a Linux based machine running nems or or whatever right maybe it's I don't know these are all ideas, but
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Andy Whiteside: well, and keep in mind if you want that type of it's in the cloud. I don't know what it is. Don't care what it is, reach out to bury dot brown with an e on in, adds integral.com. And we can make that happen today. It's not a native cloud service, but we can make it feel like it is to you.
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Chris Feeney: Yeah, no, I think that's that's also a great piece of this is.
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Chris Feeney: You know we introduced subscription licensing last year, and that that plays it. That's all what you get with us in in OS 12. But that also kind of plays into a lot of capabilities that our partners can offer by having this system already ready to go.
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Chris Feeney: It's easy to take a customer that maybe just wants to try it out, and you know what's your use? Case? Well, I want to get to a citrix desktop and experience
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Chris Feeney: that not have to manage it, and I need to be able to access X Y. And z things or whatever you know that literally like with this.
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Chris Feeney: Do these couple of things, and you're going into your system. You're already controlling that experience
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Chris Feeney: and hopefully, getting them to make a decision on going forward. And and and you guys kind of handling that from soup to nuts endpoint all the way to the cloud. so
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Chris Feeney: we can do it today with Version 11. But ums 12, and and this Cosmos capability will make it. It just accelerate that
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Chris Feeney: even further.
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Barry Browne: Chris, just before we move away from this, this, this good look at chart here, when one piece we haven't talked about is the ideal insight service. So i'm not familiar with that, and I suspect a lot of our listeners aren't either. It's a it's a new one to me. Can you give us kind of give us a high level of what that is, and how it fits into to cosmos.
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Chris Feeney: Yeah, I think it's gonna be. Probably I would say
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Chris Feeney: some metrics about. You know what's going on on the endpoint device. It's not designed to replace like a fully featured product, like control up, for example, or liquid where some of those that obviously have quite robust. As but
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Chris Feeney: for customers that want a little bit of detail about what's going on, and whatever that is, just information that's getting fed up into, and I think available through the ums console piece if i'm not mistaken. But but we have some of that today. It was kinda like the
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Chris Feeney: there was that acid inventory tracker. There was bits and piece of that, and so this it's kind of a little bit of that plus maybe a few other things. But it's definitely not designed to.
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Chris Feeney: you know.
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Chris Feeney: you know. Take take over what what it like. These other products that truly do great things. Those will be apps essentially those control ups or the liquid where those will be apps in the in the portal, for example, that can plug right into the OS. And
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Chris Feeney: you know. So that's for that. I
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Andy Whiteside: I will see before we yeah go ahead. The ideal inside service. I'm: assuming that's something you opt into putting that data up here.
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Chris Feeney: I think I that was your I was actually getting ready to pull up a link to that, so I could speak to a little bit more. But I believe there is an opt in piece. Let me.
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Chris Feeney: We're doing this. Live kids. Just make sure hang on. Let me see if I can.
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Chris Feeney: and it's okay to come back and tell us next week. You don't have to have all that i'm looking for right now. But anyways.
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Okay.
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Andy Whiteside: All right.
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Andy Whiteside: Chris. Let's talk what it takes to move from what customers currently have to cosmos.
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Andy Whiteside: Can you paint a picture for us what? That's gonna look like.
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Well, it'll i'll most likely obviously start first and foremost with getting your ums
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Chris Feeney: updated from Version 6 to the new version 12. You'll notice us 12, and OS 12 are now on the same numbering
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Chris Feeney: components.
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Chris Feeney: because once you get that foundation piece there that will allow you to continue to manage your version 11 devices, which you probably have for a little bit of time until you're able to upgrade them or or whatever, and then obviously bring in the net new, and that obviously includes
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Chris Feeney: There's a licensing piece we we call into the platform access subscription
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Chris Feeney: pas, if you will P. A S, and that basically
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Chris Feeney: it's it's like workspace addition, with all the other stuff, the emp kind of pieces going away. But that that license is is the new name for what we more or less introduced last year with the subscription.
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Chris Feeney: So you'll be able to manage
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Chris Feeney: both of those licensing, kinda you know. Get to that point.
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Chris Feeney: and then over the course of time, as your devices begin to upgrade or change to version 12, you know.
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Chris Feeney: You'll have that piece. Now, obviously that that version of we'll be able to plug into. There's the there'll be a public app portal. Anybody can go and see what's there. There's also the option for a private. If you. If a customer has a a private.
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Chris Feeney: maybe they have a custom app. I know you guys do some custom work, maybe they. There's an app that gets built by Z integr, for example, and it's
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Chris Feeney: for Customer X only. It's not a publicly available thing. There might be a private app portal that that can be used for that customer.
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Chris Feeney: And so but it will. It would start, generally speaking, with getting that management piece up first
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Chris Feeney: or upgraded to and then. Now you've got that foundation built. Then you can kind of bring in the other piece to include that onboarding service experience. I know there's some videos out there that have been shown.
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Chris Feeney: but you know, start there and then
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Chris Feeney: be able to expand your world.
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Andy Whiteside: So before we move on. That's the technical pieces, Barry. Any questions around what Chris is describing the technical side of it
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Barry Browne: we get a high level. Licensing is going to come up, no matter what. Chris.
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Barry Browne: But is it fair to say if you were active, you have active
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Barry Browne: maintenance on your OS 11 licenses. You're entitled to 12. I know you're not. I know you're a sales guy. So if you don't know the first of all, I am a sales guy. I just definitely have a i'm a i'm a large S. And a large e just so, you know. I'm i'm at 49 years old. I've been doing this a long time, so yes, you will. You are entitled
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Chris Feeney: So there we went through this yesterday on our company meeting like 4 key scenarios right
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Chris Feeney: So there, there isn't, until you're entitled to upgrade to the next thing right?
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Chris Feeney: And if you're already on subscription licensing today sort of that path, I can get you more to. There's an FAQ on that. But but if you're on 11 and you got licensing already there, you then you would be in a a pathway to get to to upgrade to version 12,
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Chris Feeney: so
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Barry Browne: I know that they can be the number. One question I get asked by customers. Never mind all the technical bits and pieces, you know. Can I get it
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Chris Feeney: well again? The main thing is, it's a one skew thing right? We went to this one skew option. Is it one year or 3 year to include maintenance and support. So that was introduced last year, and that's still in place now just under the cosmos past thing right?
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Chris Feeney: So then it's what what type of support you get the base select. Never sell that that just comes with it as a partner. You you guys are top to your partners. So
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Chris Feeney: priority or priority plus right. Those are the 3 options, you know. One skew select prior to your priority, plus those that that's it.
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Chris Feeney: One or one or 3 years. So
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Andy Whiteside: no, I have to assume very. Most of our customers are in good shape. We've already got them where they need to be, and but there may be some that are behind, and we have the conversations. Figure out we can do to help them.
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Andy Whiteside: Exactly. So i'm marrying myself for those conversations via this podcast. That's why we do it. It's okay. Here's what we think. Now go. This is podcast. Let's talk again. It's just power.
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Barry Browne: I I think I learned all the things I need to learn from watching cartoons when I was a kid all these little slope
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Barry Browne: Saturday mornings.
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Andy Whiteside: No.
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Andy Whiteside: let's see. I'm going through availability. You said sometime in April, Chris: yeah, I believe it says First, I believe that actually got slightly changed.
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Chris Feeney: If i'm not mistaken, it's now like about mid April, maybe the sixteenth or eighteenth, or something like that.
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Andy Whiteside: So here's what we haven't put it. We've been stuck in the thin client mud for 20 fricking years, like literally 20 years. I just showed up a couple of years ago, started moving it forward. One example was a Barry mentioned these like Citrix workspace App. There's 3 of those embedded into the idol OS already, so you know, needing to go forward backwards. That was a huge one example of a huge way that the idols impacted, you know, elevating the game there and then I don't know if the others have done that or not. I bet they haven't. And then now something like this: it totally revolutionizes the I the the thing client.
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Andy Whiteside: the thin client, the thin client operating system world that that's smart client access device. If we have to wait another 3 months. Just know when it's coming is refreshing.
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Chris Feeney: Oh, yeah, it's it's okay. There's a a lot of noise that you'll You'll be hearing about as we get ready for the big Nashville meeting coming up here.
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Chris Feeney: and then shortly there, after we've got other events that are kinda going on. But but yeah, that's that's the big one. And then
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Chris Feeney: I just put a link there idle.com slash, cosmos. There's some information there, including this press release, but also some tip sheets or product sheets that kind of speak to some of the stuff.
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Chris Feeney: and if you are a Nigel Academy person, you can go in, and there's a a course on Cosmos about an hour long, to kind of give you an update on that. So it definitely encourage you guys to
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Chris Feeney: to go there and spend some time and just walks you through in a little bit more detail
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Chris Feeney: some of the information that you've got here.
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So
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Barry Browne: okay, and just a quick mentioned on the I jail accounting stuff. I did that a week or 2 ago, when it was first released, and it's a it's it's top notch content. It's it's very well produced, well executed, and then there's some really valuable information for anybody who's interested in in cosmos and and dial. And
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Barry Browne: because Ios 12 OS 12, the Us. 12, and the various cloud components to come along with it.
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Chris Feeney: Yeah, on that point. Thank you for that feedback. I'm gonna I'm gonna let them know we we actually hired a guy who was a teacher
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Chris Feeney: by trade. My wife's a teacher so near and dear to me, but he.
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Chris Feeney: he! He! Wasn't a maybe a technologist, but he understood how to take a lesson plan and putting into that and just sort of build out that. And he was very much on the cutting edge of that
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Chris Feeney: in terms of using a platform that we've got to be able to make that flow and then make it. You know a very well produced kind of thing. So.
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Chris Feeney: But his name's Mike Wyatt, really good dude.
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Chris Feeney: and he's definitely helping our our buddy, LED Webster there, as we put out more and more type of stuff in Academy. So.
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Andy Whiteside: so, guys, this one of the links you sent me. Chris had this link embedded in the top top top reasons why igl cosmos is the perfect end user computing solution for the cloud era. Don't. Let this still talk about it now, but let's add this to list of podcast topics. Let's Co: cover these these top.
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Andy Whiteside: That is our top. Yeah, let's put that on your list of things to cover in the coming weeks. Well, maybe it's a two-part.
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Barry Browne: Yeah.
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Andy Whiteside: All right. Well, guys, I think we have run up on my time limit for today. I appreciate you joining and more to come again. Kudos to. I gel for making thin.
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Andy Whiteside: thinner operating systems and the management and services that go along with that a real business, and not just a
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Andy Whiteside: bolt on to the legacy Thin client world.
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Andy Whiteside: This is way overdue, and this is a big step. I already, you know, already been some big steps for my jail to kind of elevate this game. But this is this is a big big step. I
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Andy Whiteside: I mean, i'm gonna i'm gonna throw up a a nascar racing one on you. This reminds me of the old days in the eighties when you know one guy would get a a one. Laugh. Lead on everybody else, because they thought differently.
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Andy Whiteside: That's what this feels like to me.
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Chris Feeney: Yeah, we're very much excited to let this finally get out the door. There'll be, you know some learning curves along the way, but
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Chris Feeney: I think it's find him ready. And and again we haven't even really talked about what the I actual OS looks like it's very, very.
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Chris Feeney: I'll just on
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Chris Feeney: It's very pretty. I'll just say it's very modern look, and feel we could probably spend a podcast on that. So there's really cool things you can be able to do with it that you had not been able to do before. In version 11 or 10, so I've got an ideal unit right here behind me. I use it when I sit down and do work during the day, and
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Andy Whiteside: it it. It didn't look very beautiful, but it was very practical. If you could take practical and appropriate and beauty and put it all together. Now you've got something.
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Chris Feeney: Just ask the guys from apple. They start with beauty first. Yeah, exactly. That's a great point, Johnny Ives, I think, was a That's right.
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Chris Feeney: So very much
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Chris Feeney: a marriage of those those things right the beautiful piece of device that has a great OS and experience for the users. So
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Andy Whiteside: I guess I am out of time, Barry. Chris. Thanks for the time. Today. We'll do it again next week.
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Chris Feeney: Alright. Have a good one, guys.
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Barry Browne: bye, bye.
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Chris Feeney: bye.